Terms & Conditions

These Terms of use govern the access or use by you, an individual, from with in any country in the world of applications, websites, content, products, and services made available by MyBasket.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Introduction:

MYBASKET SHOPS ONLINE PVT. LTD. is the licensed owner of the brand MyBasket and the website MYBASKETSHOPS.COM from local vendor based Grocery Supplies. As a visitor to the Site / Mobile app, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site/Mobile app you agree to the collection and use of your data by MyBasket Onine in the manner provided in this Privacy Policy.

In our mission to make E-Commerce better for everyone at MyBasket App, we collect and use information about you, our

  1. Vendor using MyBasket to power your business
  2. Customers who shop at a MyBasket powered business
  3. Partners who develop apps for vendors to use, build stores on behalf of vendors, refer potential entrepreneurs to MyBasket, or otherwise help Vendor operate or improve their MyBasket powered business.

Scope of the Policy:

This Policy describes how we collect and use information that customers provide to us in connection with the creation, we may as a result of your interaction with our website/app and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:

Way we use the personal information that you provide:

We will provide a customer's address, phone number and the items in the order to the vendor delivery in the area who has agreed to make a delivery so that she/he may fulfil the delivery. We require our vendors to respect the security of your personal data and to treat it in accordance with the law. We do not allow our vendors to use your personal data for their own purposes and only permit them to process your personal data to deliver to you and in accordance with our instructions.
We will provide your vendors name and phone number to the customer if she/he requests it. Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform.

Returns/Refunds/Cancellation policy:

Please note that for all home deliveries, vendor may charge a delivery fee if applicable, in case there is a delay in delivering the order to customers - either due to MyBasket App own internal reasons or due to customer's unavailability - MyBasket is not obligated to compensate the customers for the inconvenience. Customers are liable to pay the entire amount of the order before or at the time of delivery.
Customers are required to make the payment by cash/digital. Customers agree to not delay payment or seek further time to make the payment once the order is delivered. Customers cannot deduct any agreed compensation amount from the order amount. Customer agrees to pay the entire order amount (net of any returned items) in full at or before the time of delivery. Exceptions cannot be made in any circumstances.

Cookies:

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Location Services Privacy Policy:

Use of location data Customers may optionally agree to allow the app to access their location while the app is running; which is used to find the delivery options in their area.
Delivery may allow the app to access the location in the background. We limit our access, collection, use and sharing of location data acquired through the app to purposes directly related to providing and improving the features of the app. i.e. so that we can send you delivery invites at all times for deliveries close to your current location and for tracking you while you are out on a delivery. This data is not used for advertising purposes.

The type of location data

The coordinates of your location in the form of longitude and latitude.
How the app accesses, collects, uses and shares location data.
The Android app uses Google location services to obtain your location and then transmits it to the MyBasket servers where it is used for the above purposes.
The IOS app uses Apple location services to obtain your location and then transmits it to the MyBasket servers where it is used for the above purposes.

Sharing of location data

We do not share location data with any third parties except for law enforcement when we receive a valid request. We do not sell location data. All personal or sensitive user data including location data is handled securely, including transmitting it over secure cryptography. Permission to obtain location data is requested at runtime using Android/IOS permissions.

Website Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by We Deliver Local and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, arising out of, or in connection with, the use of this website Through this website you are able to link to other websites which are not under the control of We Deliver Local. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, We Deliver Local takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We Deliver Local, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of any information or content on MYBASKET SHOPS ONLINE