MYBASKET SHOPS ONLINE PVT. LTD. is the licensed owner of the product MyBasket and the website MYBASKETSHOPS.COM from local vendor based products supplies. We have the most buyer friendly policies which entitles our buyers to return at the time of delivery if due to some reason the user is not satisfied with the service of the vendor / product. We understand the value of your time and comfort in making purchases and have therefore developed a liberal cancellation, return and refund policy.
This Policy describes how we collect and use information that customers provide to us in connection with the creation, we may as a result of your interaction with our website/app and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:
As a buyer you can cancel your order anytime up to the cut-off time of the 5 minutes for which you have placed an order by calling our customer service. We encourage you to maintain a low cancellation rate as it impacts planning for our vendors. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website/app, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Before placing an order, you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.
All product return requests have to be initiated at the time of delivery. We encourage you to inspect the order at the time of delivery and accept it only if it meets your expectation. No return requests will be taken by the post delivery has been accepted by the Buyer.
You confirm that MyBasket will not be responsible for delay in delivering the order to customers - either due to MyBasket App own internal reasons or due to customer's unavailability - MyBasket is not obligated to compensate the customers for the inconvenience.
We request your cooperation to adhere to the cancellation and return terms and conditions to avoid inconvenience. Any refund requests will be assessed on a case to case basis.
Our decision on refunds shall be final and binding. Rest assured, for COD orders, you will not be required to pay for the order if at least one of the following concerns are highlighted to the delivery partner at the time of delivery:
We do not share location data with any third parties except for law enforcement when we receive a valid request. We do not sell location data. All personal or sensitive user data including location data is handled securely, including transmitting it over secure cryptography. Permission to obtain location data is requested at runtime using Android/IOS permissions.
The information contained in this website is for general information purposes only. The information is provided by We Deliver Local and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, arising out of, or in connection with, the use of this website Through this website you are able to link to other websites which are not under the control of We Deliver Local. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, We Deliver Local takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We Deliver Local, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of any information or content on MYBASKET SHOPS ONLINE