MyBasket - Vendor Protection Policy

MYBASKET SHOPS ONLINE PVT. LTD. is the licensed owner of the product MyBasket and the website MYBASKETSHOPS.COM from local vendor based products supplies. We have the most vendor friendly policies which entitles our vendors to return at the time of delivery if due to some reason the user is not satisfied with the service of the vendor / product. We understand the value of your time and comfort in making purchases and have therefore developed a liberal cancellation, return and refund policy.

Scope of the Policy:

This Policy describes how we collect and use information that customers provide to us in connection with the creation, we may as a result of your interaction with our website/app and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:

Cancellation:

As a Vendor you can accept/cancel the order within 30 minutes based delivery convenience or items availability, shop/user availability.

Returns

We endeavor to provide the best quality products every single time customer order with us. We request the vendor after accepting the order that we need to pack all items carefully, the vendor should be accepting return any products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. After the delivery, the amount shall be refunded to you through the same mode of payment
You confirm that MyBasket will not be responsible for delay in delivering the order to customers - either due to MyBasket App own internal reasons or due to customer's unavailability - MyBasket is not obligated to compensate the customers for the inconvenience.

Refunds

We request your cooperation to adhere to the cancellation and return terms and conditions to avoid inconvenience. Any refund requests will be assessed on a case to case basis.
Our decision on refunds shall be final and binding.
Rest assured, for COD orders, you will not be required to pay for the order if at least one of the following concerns are highlighted to the delivery partner at the time of delivery:

  1. orders where packaging is either tampered or damaged at the time of delivery.
  2. wrong order being delivered
  3. missing items

Sharing of location data

We do not share location data with any third parties except for law enforcement when we receive a valid request. We do not sell location data. All personal or sensitive user data including location data is handled securely, including transmitting it over secure cryptography. Permission to obtain location data is requested at runtime using Android/IOS permissions.

Website Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by We Deliver Local and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, arising out of, or in connection with, the use of this website Through this website you are able to link to other websites which are not under the control of We Deliver Local. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, We Deliver Local takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We Deliver Local, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of any information or content on MYBASKET SHOPS ONLINE